Privacy Policy

Information We Collect

We collect information you provide directly and information generated through your use of our website and services.

• Contact information — your name, email address, phone number, and company when you submit a form, book a call, or email us directly.
• Project details — technical requirements, goals, and business context you share during discovery calls or written exchanges.
• Usage data — pages visited, time on page, referring URLs, browser type, and device type collected via analytics tools.
• Communication records — emails, messages, and meeting notes exchanged during our working relationship.

How We Use It

We use collected information solely to operate our business and deliver our services:

• To respond to inquiries and schedule discovery calls
• To scope, propose, and deliver software projects
• To send project updates, invoices, and relevant communications
• To understand which services attract the most interest and improve our site
• To comply with applicable legal obligations

We do not use your information for advertising, automated profiling, or any decision-making that affects you without your involvement.

Information Sharing

We do not sell, rent, or trade your personal information — ever.

We may share information with trusted service providers who help us operate (email, scheduling, project management). These providers are contractually bound to protect your data and cannot use it for their own purposes.

We may disclose information if required by law, court order, or to protect the rights and safety of ThreeUp Tech or others.

Cookies & Tracking

Our website uses minimal cookies to understand how visitors use the site.

• Essential cookies — required for basic site functionality
• Analytics cookies — aggregate, anonymized usage data (Google Analytics)

We do not use advertising cookies, ad-network tracking pixels, or third-party behavioral tracking. You can disable cookies in your browser settings at any time without affecting site usability.

Data Retention

We retain information only as long as necessary for the purposes described here or as required by law:

• Inquiry and contact records: up to 2 years from last contact
• Client project records: up to 7 years for legal and accounting purposes
• Analytics data: per provider configuration (typically 26 months)

You may request deletion at any time — see Your Rights below.

Your Rights

Depending on your location, you may have the following rights over your personal data:

• Access — request a copy of the data we hold about you
• Correction — request that inaccurate data be corrected
• Deletion — request that we delete your personal data
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing in certain circumstances

To exercise any of these rights, email hello@threeuptech.com. We will respond within 30 days.

Security

We take reasonable technical and organizational measures to protect your information — including encrypted communications, access controls, and secure storage. No internet transmission is 100% secure; we encourage you to use secure channels when sharing sensitive information with us.

Third-Party Services

We rely on third-party tools including Google Calendar for booking and Google Analytics for usage data. Each service governs its own data handling under its own privacy policy. We encourage you to review those policies for services you interact with through us.

Children's Privacy

Our services are intended for business and professional use only. We do not knowingly collect data from anyone under 16. If you believe we've inadvertently done so, contact us immediately and we will delete it.

Policy Changes

We may update this policy from time to time. Changes will be reflected in the "Last updated" date at the top. Continued use of our site or services after changes are posted constitutes acceptance.

Contact

Questions or requests regarding this policy or your data: